Who has this information on hand each time? I have to open my bills each time to get this information! Why bother? Who knows this on a whim? This is my most disliked app on my phone. It should be easy to switch between gas/electric bills since they are both national grid but I have to log out and log in with the different account numbers each time.
In addition to this, the app provides important news updates, access to safety tips and important contact information. I do not have a choice but to use this app unless I want to waste more time on the phone. This free National Grid app allows customers to report and check the status of power outages, view power outage maps, find payment locations and make one-time payment through Speedpay. It does NOT make your life easier like apps should to pay bills. National Grid US Outage Map, Billerica, Massachusetts. Power out Not Working For Me What isnt working Power out Other. It’s just as a whole VERY frustrating to use this app. See if National Grid US is having an outage in Billerica, Middlesex County, Massachusetts or its just you. Face recognition option would be nice so I don’t have to remember a password each time when things aren’t working. I appreciate the security to get to my account but no one is going to pay my bills but me.
I created a profile to save my card information but logging in and paying a bill takes just as long as if I called in. Every National Grid employee carries a photo ID card, and all our contractors are also required to carry ID.
Then suddenly one of them kept giving me an error so I switched to the app thinking it’d be easier than calling and having to give my card info over the phone each month. Electrical Outages: call 1-80 or Report Outage. I was given emailed bills for gas/electric each month which I could very easily pay through.
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